Terms and Conditions

* The following are the terms and conditions that govern the relationship between (Tadawi platform), which is owned by (TADAWI INTERNATIONAL SAGLIK HIZMETLERI TICARET ANONIM SIRKETI) and the beneficiaries of the site services.

By using the Tadawi website, you agree to be bound by these terms and conditions, and we reserve the right to change the terms and conditions from time to time. Accordingly, you should review these terms and conditions periodically. Your continued use of the Tadawi website constitutes a full agreement to be bound by these terms, updates and revisions, and in the event that you If you do not agree to any part of the terms, you may not use the site.

We will work on the Tadawi site to ensure that your experience is effective and safe as part of our commitment to make the Tadawi site a healthy partner for the beneficiaries, and we welcome all your comments on any of the policies or rules and we will work hard on continuous development.


*To clarify and ease the meanings of this document، , we will refer here to some of the words mentioned for places, people or things,.

The following are the definitions contained in this agreement:

_The word “medicine” or “site” refers directly to a site


_The form of the addressee “you” refers to the user of the Tadawi website , and all expressions leading to this are taken into account.

It is based in Turkey – Istanbul. “we” or “the company” refers to “a healthcare company.”_

The term “Services” refers to all services provided through the Website.

_ “Service Provider” means the service provider who is a third party contracted with an independent contract with the aim of offering the services it provides to the user.

Limitations and Responsibility of “Tadawy” in Health Care:

The Tadawi platform is an electronic platform for providing technical and administrative services to link between medical service providers and beneficiaries. The service is an intermediary that does not provide medical services directly, While the affairs of typing and consulting, the employees of the company in their affairs and their appearance in their government affairs, and they are contracted while receiving their requests while receiving their requests through the terms and conditions of this service provided, Therefore, Tadawi is considered a link for obtaining general medical information and virtual medical consultations for assistance or supportive health services from various approved medical service providers. It is not considered a substitute in any way for the basic health system determined by local and international health laws and regulations. It is not a substitute for visiting a personal doctor or following up on chronic and critical cases, and does not replace full and accurate diagnostic examinations based on a clinical examination when needed. Also, in emergency cases, you have to go to the hospital and health centers to get integrated and direct care, Violation of this order is at your own risk. Therefore, you agree to this principle.

We at Tadawi provide a variety of health options and reliable medical information and work to facilitate the ways to obtain it, but we leave the decision to you and full freedom and responsibility to accept what suits you and adapts to your condition, and since we are working to facilitate our clients’ access to help and advice through our website, we hope that they will improve their use With their full conviction.

General terms and conditions:

_ To be of full legal capacity to contract and deal.

_You must be at least 18 years old or under the care of parents for those under this age.

You are committed not to do anything that would affect the operation or security of the Tadawi website.

_ Not to offend or disrupt any of our other users or employees or disturb or harass any person with any defamation, slander or racism.

_ Not to copy or combine the content, reproduce, republish or download in any way any of the materials provided by the Tadawi website except for your personal use in order to enjoy the benefits of the service.

You must not be a competitor to Tadawi or offer any product similar to what Tadawi offers.

_You may use the Tadawi services only as authorized and these services and their original content and features are and will remain the exclusive property of Tadawi Healthcare and are protected by copyright, trademark and other laws of Turkey and a number of other countries, and our trademarks and trademarks may not be used to promote another product or service without the prior written consent of Tadawi Medical Care.

_When creating a new Tadawi account, you must provide us with true, accurate, current and complete information, including health record information, and failure to do so constitutes a clear breach of the Terms, and may lead to the immediate suspension of your account. You agree not to disclose your password to any third party. You must notify us as soon as you become aware of any breach of security or unauthorized use of your account.

_Any attempt by any individual or entity to obtain the login information of any other user or medical service provider or to access any account is an express and direct violation of the Terms of Use as well as the provisions of applicable law, including the provisions of the relevant privacy and security laws and the provisions of the Prohibition Laws Or unethical business practices, , which lead to taking legal action against any individual or entity who works to violate this privacy.

_All prices appear on the site for each service, and the prices are approved before the request, and the price may vary according to the region or the time of the service request. It is also permissible for Tadawi to update the prices at any time.

If you wish to purchase any product or service made available through the Service, you may be asked to provide certain information relevant to your purchase, including, for example, your credit card number and expiration date, billing address, and your shipping information and the user acknowledges and undertakes that: (1) you have the legal right to use any credit card(s) or other payment method(s) in connection with any purchase; (2) The information you provide to us is true, correct and complete. By providing this information, You grant us the right to provide the information to a third party in order to facilitate the completion of the purchase process. We reserve the right to refuse or cancel your order at any time for specific reasons including but not limited to: Availability of the product or service, errors in the description or price of the product or service, if an error occurred in your order, or for other reasons.

– We accept payments online using Visa and MasterCard credit/debit

No credit and debit card data and personally identifiable information will be stored, sold, shared or rented to any third parties.

– Refunds will only be made through the original payment method

– While observing the responsibilities established by law and which cannot be excluded, We and each of our directors, employees, agents or contractors, We shall have no liability to you as a result of any losses, damages, liabilities, claims, or costs that you or others may suffer as a result of any matter over which we have no control. This includes failure of electronic or mechanical equipment or communication lines (including telephone, cable, and the Internet), or illegal access, or destructive symbols, or theft, or operating errors, extreme or unusual weather conditions (including floods, earthquakes, or other acts of destiny) including without limitation and without limitation legal costs, defense fees or settlement costs in any way or manner, either directly, or indirectly, or indirectly, or content, or third party website and application, or third party services, in any way result, both in contract, or harm (including negligence), or law, or something else.

_We commit ourselves to endeavoring to provide the Tadawi website with all forms of care and logic, Except as required by law, We will not be responsible for the quality and accuracy, and fitness for a specific purpose on the Tadawi site and we make no promise that the material contained on the Tadawi site, or any of the functions contained in the Tadawi website or any of its servers will operate without interruption or delay or be without errors to the extent possible

These Terms shall be governed by and construed in accordance with the laws of the Republic of Turkey, without regard to its conflict of law provisions. Failure to enforce any right or provision of these Terms shall not in any way constitute a waiver of such rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us with respect to the Service provided by us.

_We have the right to terminate or suspend your account without prior notice or liability, For any reason that violates the provisions, Including but not limited to, Violation of the stipulated terms.


*We will work hard to quickly solve most of your concerns, We also wish you a wonderful experience, At the same time we will endeavor to resolve any dispute amicably.

To make any comments or observations about the Tadawi website or these terms and conditions, please contact us through the form on the site.*